Category

Telecom Services
MyIdentity

myIdentity

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myIdentity – A new desktop application that let’s you change your outbound presentation number on the fly.

Witness

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Recording telephone calls is an integral part of business. In some cases it’s obligatory, in other cases it may be used for reference, training, quality management or security reasons. Mother Technologies’ call recording solution, Witness, captures all of your calls without the need to purchase or install expensive recording equipment. It is hosted from Mother’s datacentre and delivered as a cloud service on a monthly rental basis.

PSTN Switch-Off

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PSTN Switch-Off

Analogue, ISDN2 & ISDN30 voice services are end of life. You have to make plans to migrate these legacy services now.

Call Centre Solutions

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Mother provides a comprehensive range of call centre solutions for it’s Unify telephony suite. Priority Queuing, Alerting, Lost Call Analysis, Agent Monitoring, Reporting and Real-time Wallboards to name a few.

Telephone Lines

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Mother is regulated by Ofcom to deliver voice and data circuits and issue telephone numbers throughout the UK. Services include Analogue, ISDN2, ISDN30 and SIP (VOIP).

On-premise Systems

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Mother is the largest telecoms dealer in Scotland for Europe’s No.1 Unified Communications manufacturer, Unify.

Hosted Telephony

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Mother delivers hosted Telephony Solutions from its datacentre using Europe’s No.1 Unified Communications Provider, Unify.

a picture of an attractive helpdesk operator wearing headset

Helpdesk

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From desktop support to more serious outages, our helpdesk team are here to keep your business running. Most support tickets can be resolved remotely but our team is distributed across Scotland to ensure we can quickly come to site if your problem warrants a visit.