Mother provides a comprehensive range of call centre solutions for it’s Unify telephony suite. Priority Queuing, Alerting, Lost Call Analysis, Agent Monitoring, Reporting and Real-time Wallboards to name a few.
Our 24 hour monitoring services provide comprehensive reporting, dashboards and alerts that help you avoid reactive support fixes, system downtime and unforeseen expenditure.
We were over the moon to be nominated for the Service Excellence Award at the Edinburgh Chamber of Commerce Business Awards!