Recruitment

Support Technician Edinburgh

Mother Technologies is looking for a Support Technician to join its team in Edinburgh.

As a Support Technician at Mother you will be engaged in an extensive ICT portfolio covering Hosted and On-Premise Solutions for businesses. Our Connectivity portfolio uniquely positions us to provide Hosted IT & Telephony Services (fully supported from Datacentre to Desktop) and we are looking for the right individual to join our support team in Edinburgh. Technical staff at Mother provide Remote Support to our clients across Scotland. On-Site support is also required when necessary. In addition to support, technical staff are involved in configuring and installing the IT, Telecom and Connectivity solutions we deliver to our clients.

Support Technician

Is This You?

The ideal candidate will have a smart, professional appearance and excellent personal skills. You will have a minimum of 2 years work experience in a MSP environment. You will have a proactive, flexible approach to work and have a passion for IT. You will be keen to develop your knowledge & skill-set whilst delivering great service to our Customers.

Essential Skills

  • Ability to demonstrate your passion for Technical Support
  • Good working knowledge of Microsoft PC (Windows 7/10) and Active Directory
  • Able to work under pressure and to use your initiative
  • Possess a professional attitude towards your work
  • Be a clear and conscientious communicator

Desirable Skills

  • Terminal Services / Citrix Experience
  • Working knowledge of Server OS (2008 R2 / 2012 R2 / 2016), Microsoft Exchange and Group Policy
  • IP Telephony Experience

Mother provides 24/7/365 support to its clients and you will be required to participate in our on-call rota when fully up to speed. Standby Rates apply when on-call. To minimise disruption to our clients, periodic evening and weekend work will also be required from time to time. Overtime is paid for all work undertaken during unsociable hours.

A competitive package is offered with a basic salary aligned to your experience.

I want To Apply

To apply for this position, please send your CV to technical-recruitment@mother.uk.net. We will look forward to receiving your application.

** A Full UK Driving Licence is essential to this role **

Summary

Position: Support Technician
Location: Edinburgh
Employment: Full-Time Permanent Staff
Package: Negotiable (between £20k and £25k per annum depending on experience)
Published: 8th February 2019
Appointment: Immediate