IT Support

Fully outsourced and complementary IT solutions

Specialists in delivering Business IT Support Services throughout Scotland for over 20 years

We have 21 years of experience and provide affordable, high-quality IT support to all sizes of organisations. Operating from offices in Aberdeen, Edinburgh, and Glasgow, we provide a wide array of professional IT services across Scotland.

Recognising the pivotal role of IT in any organisation, we dedicate ourselves to comprehending your unique business needs. Our adaptable support team delivers comprehensive managed services to tailor the perfect support solution for your company. As your MSP we aim to help you with IT so you can concentrate on your business goals.

Fully Outsourced IT Support

A one-stop shop for all of your IT needs

call support icon

Remote & Onsite Technical Support

Get help from our IT service desk anytime, any day. Support queries are resolved without needing an engineer in 90% of the cases using our remote support. However, if you require in-person assistance, we can send one of our skilled engineers to your site with our onsite support solution.

infrastructure support icon

Management of Infrastructure

Mother guarantees that your IT infrastructure remains consistently optimised to provide the stable and highly available services that your business requires.

network icon

Network Monitoring

We create and oversee resilient networks that reduce downtime, keeping your business connected around the clock.

desktop icon

Endpoint Management

We manage client and server endpoints as one system for security, stability, and maximum productivity.

Complementary IT Support

Assisting in maintaining the seamless operation of your in-house IT department

team support icon

Overflow Services

Some periods of business can be busier than others, with the busy times often leaving your IT department struggling. During periods of high demand, Mother can provide support to eliminate this problem. We will work as an extension to your IT department to help them maintain business continuity.

strategy icon

Strategic Planning & Consultancy

You may prefer to handle your day-to-day IT requirements in-house and rely on us for long-term planning and major projects. Sometimes your internal team is so busy dealing with daily IT issues that they don’t have time to consider the future. This is where our forward-thinking skills can help with enhancing and adopting the latest IT solutions in the long term.   

emergency call icon

Emergency Support

There are times when the unexpected can happen. If this is the case, Mother are here to help. We can handle your IT operations in emergencies, both on-site and remotely, thanks to our fast response times.

teamwork icon

Assistance to internal team

If your internal IT team is feeling overloaded or needs more assistance, Mother can help. Mother aims to assist your IT department with our technical expertise, whether it’s for cyber security solutions or your cloud infrastructure.

IT should boost your business, not burden it.

money saving icon

Cost Effective Support

Outsourcing your IT solutions can significantly cut staffing costs while retaining access to IT professionals’ expertise.

computer icon

Remove the headache of IT

Experience the assurance that your IT requirements are in capable hands, allowing you to concentrate on your business goals.

process icon

Optimise business processes

Lead your industry with updated and streamlined IT, enabling your business to grow alongside it.

For more information on these services download our IT Support brochure

IT Support brochure cover

24/7 Helpdesk

Our 24/7/365 Contactable Helpdesk is the cornerstone of our commitment to providing exceptional managed IT services. At Mother, we know that technical problems can happen anytime. That’s why our team is always available to help you, 24/7, every day.

Our technicians are available 24/7 to provide quick assistance, minimising downtime and giving you peace of mind. They are available even during late nights and weekends.

Our Helpdesk team is fast and efficient, surpassing industry standards. They are here to help you with the challenges of the technical world. 

Please note this is only available for certain support packages. 

Why Choose Mother?

green tick

Tailored Support

We provide customised solutions to help you streamline your operations.   

green tick

Expert Engineers

Our engineers have more than 100 years of combined experience in all three of our services. They continuously improve their skills through training, ensuring top-quality service, and always prioritise excellent customer service.

green tick

Coverage Across Scotland 

We have offices in Aberdeen, Edinburgh, and Glasgow, so we can support your business anywhere in Scotland. 

green tick

Industry Certifications

Choosing the right IT services provider can be a difficult task. With Mother, our staff have the industry certifications you can trust to ensure your business’s IT is in the right hands.

Want to know how Mother can help your organisation?

Call us now or fill out the below form. We'll be happy to hear from you!

Contact Us