IT support services are at the heart of Mother. IT’s our roots! We provide fully managed IT support services to small businesses and 3rd line support to larger organisations across Scotland. Many businesses with an internal IT capability come to Mother to bolster expertise within their teams and provide backup support and additional resources for projects and holiday cover. Attention to detail and quality of service are what set us apart. Whatever your requirements and budget, call us, we’ll have a support model to suit.
Our head office is in Aberdeen. We also have offices in Edinburgh and Glasgow. Whilst the fast majority of support activities can be managed remotely from our helpdesk, on-site support is regularly required. To satisfy on-site troubleshooting many of our engineers have become home-workers strategically position to ensure on-site support is never too far away. Our engineers man our helpdesk throughout the day and the nearest available engineer is deployed when on-site support is required. Each regionally positioned engineer carries stock and can deal rectify the most common operational disruptions very quickly.
Please visit our IT Services portfolio pages for more information or contact us to discuss how we can help satisfy your support requirements.
There is a huge swing towards cloud computing. If you want help migrating your systems to the cloud, Mother has datacentres throughout Scotland where we host many businesses’ IT suites in a private cloud environment. We provide support from the ‘Datacentre to the Desktop’ giving you one port of call for all of your IT, telecom and connectivity needs.
“Private cloud computing is used when organisations want to the benefits of public cloud — such as IT agility to drive business value and growth — but aren’t able to find cloud services that meet their needs in terms of regulatory requirements, functionality or intellectual property protection. The use of third-party specialists for building private clouds is growing rapidly because the cost and complexity of building a true private cloud can be high.” …
Gartner Newsroom, September 7, 2017