IT Support

Your On-Demand IT Team for Fast, Reliable IT Solutions

At Mother, we make IT support simple, reliable, and tailored to your business—whether you’re a fast-moving startup or a well-established enterprise. With over 20 years of hands-on experience as a trusted managed service provider (MSP), we’ve helped businesses across Scotland stay connected, secure, and focused on what they do best.

From our local offices in Aberdeen, Edinburgh, and Glasgow, we deliver both fully outsourced and complementary IT support services—designed to take the pressure off your team and keep your operations running seamlessly.

When IT Works, Business Flows

We know that technology has a knack for failing at the worst possible moments. And when something goes wrong, troubleshooting can be a major drain, especially if you’re not an IT technician. That’s where we come in.

Our team takes the stress out of IT with reliable and responsive support. With our 24/7/365 helpdesk, expert help is always available to keep your business running smoothly, no matter the time or day.

Complete IT Support for Businesses

Fully Managed IT Services

Remote & Onsite Technical Support

Get fast, friendly, and expert IT assistance whenever you need it. Our around-the-clock helpdesk resolves 90% of issues remotely—quickly and efficiently. For everything else, our skilled engineers are ready to step in with onsite support, ensuring you're never left without a solution.

Network & Infrastructure Management

Stable, secure systems tailored to your business. We design, implement, and maintain robust IT infrastructure and networks that grow with your organisation. From proactive monitoring to routine maintenance, we ensure everything runs smoothly behind the scenes—minimising downtime, boosting performance, and keeping your operations connected and secure around the clock.

Endpoint Management

We keep all your devices running smoothly and securely, from desktops to laptops and everything in between. By managing them as one connected system, we make sure updates, protection, and performance are always taken care of—so your team can stay productive without the hassle.

Dedicated IT Support That Works Hand-in-Hand With Your Team

Complementary IT Support for Internal Teams

Overflow Support

When your internal IT team is at capacity, we step in to provide the extra hands you need. Whether it's day-to-day tasks or unexpected spikes in demand, we help lighten the load so nothing slips through the cracks.

Emergency IT Support

Unexpected outage? Cybersecurity scare? Our rapid-response team is here to act fast, solve critical issues, and get you back online with minimal disruption—any time, day or night.

Strategic IT Consultancy

We work alongside your management to develop forward-thinking IT strategies that align with your business goals, helping you grow, adapt, and stay ahead.

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Download our IT Support Brochure

Our IT Support brochure gives a full breakdown of our service packages — Bronze, Silver, Gold, and Platinum — so you can easily find the right level of support for your business.

Technology should boost your business, Not Burden it.

Cost Effective Support

Outsourcing your IT solutions can significantly cut staffing costs while retaining access to IT expertise.

Remove the Headache of IT

Experience the reassurance that your IT requirements are in capable hands, allowing you to concentrate on your business goals.

Optimise Business Processes

Stay ahead with modern IT solutions that streamline your operations and drive business growth.

Why Choose Mother?

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Tailored Support

We provide customised solutions to help you streamline your operations.

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Coverage Across Scotland

We have offices in Aberdeen, Edinburgh, and Glasgow, so we can support your business anywhere in Scotland.

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Expert Engineers

Our engineers have more than 100 years of combined experience in all three of our services. They continuously improve their skills through training, ensuring top-quality service, and always prioritise excellent customer service.

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Industry Certifications

Choosing the right IT services provider can be a difficult task. With Mother, our staff have the industry certifications you can trust to ensure your business’s IT is in the right hands.

Want to know more about our IT Support Solutions?

Call us now or fill out the form below. We will be happy to hear from you.