Based in Bathgate, West Lothian, Johnston Fuels has been on the road since 1965 distributing oil, kerosene, LPG and biomass products to over 30,000 domestic and commercial customers across Scotland and England.
Mother Technologies has been their long-term IT support provider over the last 10 years, progressing from front-line IT support to delivering a full suite of connectivity, telecom and private hosted services.
Johnston Fuels are a growing business, acquiring subsidiary businesses and new depots as they expand. Their main challenges involved;
Mother Technologies conducted a project consultation with key personnel at Johnston Fuels then fully planned, managed and installed a complete hosted IT and telephony system.
Contract Award Date: 5 September 2012
IT Go-live Date: 3 March 2013
Telecom Go-Live date: 10 March 2013
“In 2013, Johnston Fuels identified a number of issues with our current IT Infrastructure, and working with Mother Technologies, planned and implemented a fully hosted IT & telephony system. Their engineers worked closely with our I.T dept. to create a robust hosted desktop platform that has greatly improved user experience and allowed all depots to be easily managed and supported by head office. Their knowledge and experience has been instrumental in improving our systems and processes and ensured full connectivity across the entire group. It has helped to ensure continued business growth.”
Stephen Wilkins, I.T Operations Manager, Johnston Fuels Ltd