- What's the difference between Copilot Chat (free) and the paid Copilot licence?
Copilot Chat (basic) is included with eligible M365 plans and provides a web-based AI assistant. The paid Copilot licence unlocks deep integration into Word, Excel, PowerPoint, Outlook, and Teams, so Copilot works inside those apps rather than as a separate tool. The paid version also gives access to your M365 work data for contextual, business-specific responses.
- Is our business data safe? Will Microsoft use it to train AI models?
Microsoft does not use your business data to train its AI models. Copilot operates within your Microsoft 365 tenant and respects your existing security settings, permissions, and compliance policies. Your data stays in your tenancy and under your control.
- Do we need to be on Microsoft 365 already to use Copilot?
Yes. Microsoft 365 Copilot is an add-on licence that requires an eligible Microsoft 365 base subscription (Business Basic, Standard, or Premium for SMBs). If you're not yet on M365, Mother can help you migrate and then add Copilot as part of the same project.
